Healthcare Professionals

Committed to helping you meet the evolving challenges and opportunities in patient care.

Healthcare Professionals
  • Critical Care

    Providing innovative therapies and technologies to help you treat patients with life-threatening illnesses in the ICU.

  • Hospital Care

    From the pharmacy to the bedside, we help you maximize safety, streamline processes and build cost efficiency throughout the hospital.

  • Nutritional Care

    Acute and chronic nutritional care for your patients who are unable to get adequate nutrients orally or enterally.

  • Renal Care

    Pioneering innovation in hemodialysis and peritoneal dialysis to help you achieve better outcomes for your patients.

  • Surgical Care

    Delivering innovative surgical products that help you operate with confidence, precision and speed.

  • Our Products

    Our portfolio of acute, nutritional, renal, hospital and surgical care products helps advance healthcare around the world.

Perspectives

For more than 85-years, we have worked at the intersection of saving and sustaining lives.

Perspectives

Our Story

Our more than 85-year heritage gives us distinct perspective on the needs of patients and caregivers. We lead today by putting those insights to work to deliver new, better healthcare solutions and access to care in the communities where we live and work.

Our Story
  • Our Global Leadership

    Our forward-looking leadership team is a driving force in ensuring we meet the needs of all our stakeholders – every day and everywhere.

  • Our Governance

    We are proud of our strong commitment to maintaining the highest standards of corporate governance.

  • Fueling Collaborative Innovation

    Nurturing a culture of innovation is critical to delivering on our mission to save and sustain lives. We partner with the healthcare community to continually find more efficient, smarter ways to help solve the world's most pressing healthcare challenges.

  • Corporate Responsibility

    We are committed to doing business the right way, ensuring that we champion our employees, our communities, our customers and patients, and our environment in everything we do.

  • Inclusion & Diversity

    We are committed to attracting, motivating and retaining an inclusive and diverse workforce.

  • Our History

    For more than 85 years, we’ve been focused on saving and sustaining lives and elevating patient care.

Patients

Helping you reach a healthy life, full of possibility.

Patients
  • Critical Care

    When every moment counts, our therapies help healthcare specialists provide life-sustaining treatment to you or your loved one.

  • Hospital Care

    From the pharmacy to the bedside, we support you and your healthcare providers with IV medications and infusion technologies designed with safety in mind.

  • Nutritional Care

    When medical conditions prevent you from adequately feeding yourself, we provide life-saving clinical nutrition options to help you regain or maintain your health.

  • Renal Care

    Chronic kidney disease (CKD) is an ongoing journey. While every journey is unique, Baxter is with you every step of the way, providing options to meet your lifestyle needs.

  • Surgical Care

    We partner with surgical teams around the world so they can operate with confidence, precision and speed for a successful outcome to your surgery.

​Global Technical Services

​Global Technical Services

The Global Services team is dedicated to offering technical assistance for infusion pumps, pharmacy automation, and renal products manufactured and/or distributed by Baxter Healthcare.

Please have the following information available when calling:

  • Account number
  • Contact name and telephone number
  • Any special instructions
  • Purchase order number (if applicable)
  • Brief description of problem (only for technical support)
  • Model and serial number of equipment
  • Part number(s) and quantity (only for ordering spare parts

 

Infusion Pumps

 
SIGMA SPECTRUM

Customer Service, Parts, and Documentation

Call 1-877-331-9336, Prompt 1
SIGMA SPECTRUM

Technical Support

Call 1-877-331-9336, Prompt 2

Email: [email protected]

Pharmacy Automation & Software

 
EXACTAMIX 1200, EXACTAMIX 2400, RAPIDFILL ASF, and REPEATER Pump

Technical Services

Call 1-800-678-2292 (1-224-948-1881)

Fax 1-800-648-9646

Email Inquiries: [email protected]

Renal Products & Software

 
HOMECHOICE (PRO)

Operational Support

Call 1-800-553-6898, Prompt 1 (1-224-948-1861)
HOMECHOICE (PRO)

Requests for Service, Order Inquiries, Hardware Swap and Recovery

Call 1-800-553-6898, Prompt 2, Option 2

Fax 1-800-477-1121
AMIA Automated PD System with SHARESOURCE Connectivity Platform

Operational Support, Requests for Service, Order Inquiries, Hardware Swap and Recovery

Call 1-800-553-6898, Prompt 1, Option 2 (1-224-948-1861)
PD LINK, PD ADEQUEST, POET OR RENALSOFT

Technical Assistance

Technical Support Call 1-800-525-2623, Prompt 2
Gambro PHOENIX, PRISMAFLEX, PRISMA, EXALIS, CENTRYNET, and MARS

Technical Support Call 1-888-441-6620
Spare Parts, Onsite Service Call 1-888-719-9955